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Windsor Hotel Nuwara Eliya, Nuwara Eliya

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From39US$ /night
Check-in
15May2025Select date
Check-out
16May2025Select date
Rooms and Guests2 Guests, 1 Room
Key details

About the Hotel

01 & 02 Kandy Road, Nuwara Eliya, Sri Lanka

Windsor Hotel in Nuwara Eliya offers a terrace, free private parking, a restaurant, and a bar. This 3-star hotel caters to families and features amenities for leisure and business travelers.

Rooms & Amenities

All guestrooms at Windsor Hotel include air conditioning and a flat-screen TV. Room service and an electric kettle are provided in some rooms.

Dining & Nearby Options

Dining options include buffets for breakfast, lunch, and evening meals. Nearby restaurants like Remarko and Thaj Hotel & Bakers are within 0.5 miles.

Leisure & Activities

Windsor Hotel features an entertainment program for guests. For outdoor activities, guests can visit Nuwara Eliya Golf Club and Damro Labookellie Tea Centre and Tea Garden.

Services & Transportation

The property includes a 24-hour reception service and offers amenities such as wireless Internet access and laundry services. Guests can access the nearest airport, Castlereigh Reservoir Seaplane Base Airport, located 29 miles away.

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Select your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
Deluxe Double Room
Max:
2 persons
32 m² 
Bed options:
1 King Size Bed
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Standard Double Room
Max:
2 persons
261 m² 
Bed options:
1 Single Bed or 1 Double Bed
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Junior Suite
Max:
2 persons
35 m² 
Bed options:
1 King Size Bed
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Price and Room Availability Calendar

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Getting around

A list of all available modes of transport

City Center
Nuwara Eliya 1.2 mi
Airports
Gregory Lake SPB (nua)3300 ft
Castlereigh Reservoir Seaplane Base (NUF) 29.5 mi
Train
Nanu Oya Railway Station 2.7 mi

What our guests says about facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences
What’s included

General

  • Free Wi-Fi
  • Parking

Guest Parking

  • Electric kettle

Services

  • Room service

Dining

  • Restaurant
  • Bar/ Lounge area

Room features

  • Terrace

Self-catering

  • Electric kettle

Media

  • Flat-screen TV
Show more

Location

01 & 02 Kandy Road, Nuwara Eliya, Sri Lanka
Map view
01 & 02 Kandy Road, Nuwara Eliya, Sri Lanka
Nearby
Church
Holy Trinity Church
1700 ft
Church
St Francis Xavier's church
1500 ft
Nuwara Eliya-Uda Pussellawa Rd
Victoria Park Entrance
1800 ft
Restaurants
De Silva Food Centre
2200 ft
90 New Bazaar St
Remarko
2000 ft
70 Main Street
Themparadu
3600 ft
Victoria Park
Cool Land Hot Hut Restaurant
1500 ft
158 Kandy Road
Restaurant Guru
1900 ft
203/1a

Reviews and Ratings

Feedback from previous guests about their experience.
58%
liked the hotel and would stay again
5.8/10
Guest rating
Rooms
5.0
Location
8.0
Service
6.0
Dining
6.0
Guest reviews
5.8/10
based on 5 reviews
7.4
7.4/10 based on 10 reviews
Ernest
United States of America, November  2024
6.8/10

I stayed at this hotel in Nuwara Eliya, which has a charming old-world style and friendly staff. The breakfast was excellent and offered a nice variety. However, some aspects like the outdated room and cleanliness left much to be desired. It was disappointing to see the bathroom conditions and the cold dining experience. While there are positives, I’m not sure I would stay here again for an extended period.

Rooms
5.0
My room was a bit chilly and outdated, with some unclean aspects. The towels weren't changed during my stay.
Service
7.0
The staff was friendly and attentive, but their service could be more focused and helpful, especially during busy times.
Location
9.0
The hotel is centrally located in Nuwara Eliya, which is a great advantage as it's near attractions.
Dining
7.0
Breakfast was excellent with a nice selection, though dinner left much to be desired, as some dishes were unavailable.
Facilities
6.0
The amenities are somewhat dated and in need of refurbishment, but the bar area has potential.
Fred
United States of America, September  2024
8.0/10

This hotel is a hidden gem with charming, old-fashioned decor and incredibly friendly staff. I found the breakfast and buffet to be superb for the price, and management was very helpful with local information. On the downside, my room was quite cold due to drafty windows, and the shower was not clean, which really dampened my experience.

Rooms
5.0
The room was clean, but the drafty windows made it uncomfortably cold. Also, the shower was dirty and didn't drain properly.
Service
9.0
The staff were incredibly solicitous and sweet, always eager to help. I especially appreciated how the manager, Johnny, went above and beyond to assist with arranging a taxi.
Location
10.0
The location is fantastic, right in the center of Nuwara Eliya, close to attractions.
Dining
9.0
The breakfast and buffet options were excellent, providing great value for the price.
Facilities
7.0
The hotel is charming with its old Asiatic wood furniture, although it could benefit from modern updates.
Ben
United States of America, September  2024
5.0/10

My stay at this hotel was quite disappointing. The room felt very basic, offering just a bed and a pillow with hardly any amenities. I was left cold all night despite paying extra for a small heater. The staff was not particularly helpful, and the hotel had a noticeable unpleasant smell. It felt more like a cheap motel than a comfortable retreat.

Rooms
5.0
The room was very basic, lacking essentials like a bed sheet and proper toiletries, which made my stay uncomfortable.
Service
5.0
I found the service lacking. There wasn't much effort to make guests feel welcome or comfortable.
Location
5.0
The location is underwhelming with nothing particularly attractive nearby, making it hard to enjoy the stay.
Dining
5.0
Facilities for dining were minimal, and while there was dinner available, it didn’t leave a lasting impression.
Facilities
5.0
The amenities are severely lacking, with just a small thermal mug of water being offered.
Kathleen
United States of America, September  2024
5.6/10

I found this hotel to have some old-world charm, but it definitely needs some updates. The staff was attentive and friendly, and the complimentary breakfast was a highlight. However, my experience was marred by cleanliness issues and outdated facilities. If you appreciate vintage style and a central location, this could work for you, but be prepared for some drawbacks.

Rooms
5.0
The rooms were a bit simple and in need of a thorough cleaning and refurbishment. Some aspects, like the bedding, weren't up to par.
Service
6.0
Although the staff was friendly and helpful, issues with responsiveness and service left something to be desired.
Location
8.0
The hotel is situated right in the heart of Nuwara Eliya, making it easy to access local attractions.
Dining
5.0
While breakfast had potential, it fell short with cold items and limited variety. Dinner was better but still lacked options.
Facilities
5.0
Facilities felt outdated and weren't very inviting, particularly the bar area, which lacked ambiance.
Willard
United States of America, September  2024
6.2/10

The hotel offers clean and comfortable rooms right in the center of town, making it a convenient stay. However, noise from the busy road can be bothersome, and dining options were limited and pricey. The overall value for money isn't the best, but the buffet quality is decent. It's a good budget-friendly choice for those looking to explore the area.

Rooms
7.0
The rooms were spacious and clean, with heater facilities available. However, they felt a bit chilly, and I missed having tea or coffee-making facilities in the room.
Service
5.0
The service was hit or miss; while some staff were helpful, others seemed indifferent. It felt like they weren't as motivated since they were getting paid regardless.
Location
8.0
The location is excellent, right in the center of town and close to attractions. However, the side of the building facing the busy road can be quite noisy.
Dining
5.0
Dining options were limited with a pricey menu. The buffet was reasonably good, but overall the dining experience didn't stand out.
Facilities
6.0
Amenities included heaters for the rooms at an extra cost, but the overall facilities felt dated and could use some upgrades.
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Rooms and Guests2 Guests, 1 Room